Cookie Policy

Automatic Data Collection

What is a cookie:

Our website uses what are commonly known as cookies. A cookie is a small text file that a website stores on the user’s personal computer, phone, or any other device, containing information about their browsing on that website. Cookies are necessary to facilitate navigation and make it more user-friendly, and they do not harm the computer.

1. Cookies We Use

How we use cookies:

They help us identify you as a valid user, ensure that no one else can log into your account simultaneously from another computer, and improve our service based on the preferences you indicated when registering. We may also use cookies to provide you with promotions or surveys.

Cookies are not used to store sensitive data:

The cookies we use do not store sensitive personal data, such as your address, password, or credit card details.

Main cookies used:

This is a list of the main cookies used and their purpose:

Cookie Name Purpose Expiry
Session control portal Stores information relating to your log in When you close your browser
Session control ORA_WX_SESSION Stores information relating to your log in When you close your browser
Preferred language NLS_LANGUAGE Stores your preferred language for viewing content. Defaults to the language of our web server. 1 year
Analytics __utma Used to record anonymous data about your visit. The information is aggregated to our Google Analytics account. We do not share this data in any form. 2 years
__utmb 30 minutes
__utmc When you close your browser
__utmv Immediate
__utmz 6 months
Cookies Adtrack, Affiliate, TD

This trio shows us how the user found selfridges.com and from which website they arrived, helping us determine which of our online marketing channels is most effective. It also allows us to reward certain websites for referring users to us.

Cookie AJAXA

We use it to determine whether the web browser supports certain features that facilitate and speed up our payment process.

Maxymiser

It is an A/B testing tool that allows us to show different content to our users. We use the data to identify the best customer experience, helping us improve and optimize our website for future visits. All cookie data is anonymous and will never be shared with any third party.

SessionCam

SessionCam is a service developed and operated by ServiceTick Ltd, offering session replays, advanced website heatmaps, conversion funnels, and form analytics to help make our website more useful. The collected information is stored and used internally to create our own statistical reports. Note that while SessionCam records the browser screen, it does not record or store payment details or user passwords.

_utma, _utmz

These cookies help us maximize our advertising spend. Google Analytics uses these cookies to detect the first time the website is visited, how often users return, and how much time is spent shopping. The information stored by these cookies can only be viewed by the relevant Selfridges and Google teams and never displays any confidential information.

Eloqua

2. Activity Tracking

Sometimes we use cookies, as well as tracking technology (such as tracking pixels or web beacons), within promotional emails we send to our subscribers or in advertising on our website. These tracking elements help us determine if the recipient of an email has taken an action, such as requesting a free trial. This information does not personally identify each user but is collected in an aggregated manner. Sometimes we rely on external providers to assist us in tracking activity on our website.

These providers may use temporary cookies or tracking pixels to facilitate data tracking, which will not be done in a way that identifies specific users. Third parties whose products and services are accessible from our website may also use cookies. We recommend checking their Privacy Policies for information about cookies and other privacy practices.

3. How to Avoid and Disable Cookies

How to avoid the use of cookies on this website:

If you prefer to prevent us from using cookies on your devices, before browsing this website, you must first disable the use of cookies in your browser and delete the cookies saved in the browser associated with this website.

How to disable cookies and prevent them from being used again:

You can restrict, block, or delete cookies from this website at any time by changing your browser settings. To learn how to do this and find more information about cookies, visit: www.allaboutcookies.org. Additionally, although each browser has different settings and configurations, cookies are typically set in the “Preferences” or “Tools” menu. More information can be found in the browser’s “Help” menu.

Contact Us

Feel free to contact us if you have any questions or issues regarding this Global Privacy Policy, your use of the website, or if you do not want us to use your personal data for our direct marketing purposes. Our standard business practice is to retain all communications from website visitors to provide them with better service.

You can contact us by sending an email to spain.gdpr@cbre.com or writing to CBRE REAL ESTATE, S.A. Paseo de la Castellana 202, 8th floor, 28046 Madrid.

Visitors from Europe, Middle East, or Africa:

If you are in Europe, the Middle East, or Africa, you can also email us at PrivacyAdministratorEMEA@cbre.com or write to St. Martins Court, 10 Paternoster Row, London EC4M 7HP (United Kingdom), Attention: EMEA Data Privacy Director.

Visitors from Asia or the Pacific:

If you are in Asia or the Pacific, you can also email us at PrivacyAdministratorAPAC@cbre.com, Attention: APAC Data Privacy Director.

Contact CBRE

CBRE REAL ESTATE, S.A, informs you that the personal data provided will be incorporated into its databases, and based on its legitimate interest, it will process your contact data for the purpose of maintaining relationships of any kind, providing and offering its products and services. The collected data is stored in accordance with the confidentiality and security measures legally established. Likewise, CBRE REAL ESTATE, S.A. informs you that the provided data may be transferred to third-party companies offering goods and services similar to those offered here. By signing this form, you consent to CBRE sending you information of interest about the products and services of CBRE REAL ESTATE, S.A. and CBRE VALUATION ADVISORY, S.A. You can exercise your rights of access, cancellation, opposition, rectification, deletion, restriction of processing, data portability, and not to be subject to automated individual decisions, including profiling, via the email address spain.gdpr@cbre.com, in person at the offices of CBRE REAL ESTATE, S.A, or by written communication, accompanied by a copy of the corresponding national identity document, addressed to CBRE REAL ESTATE, S.A, Paseo de la Castellana 202, 8th floor, 28046 Madrid. For more information, feel free to consult our privacy policy: /en/privacy-policy/

Thank you for contacting CBRE
We will respond to you as soon as possible.
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Do you want to advertise your office or coworking space here?

CBRE REAL ESTATE, S.A, informs you that the personal data provided will be incorporated into its databases, and based on its legitimate interest, it will process your contact data for the purpose of maintaining relationships of any kind, providing and offering its products and services. The collected data is stored in accordance with the confidentiality and security measures legally established. Likewise, CBRE REAL ESTATE, S.A. informs you that the provided data may be transferred to third-party companies offering goods and services similar to those offered here. By signing this form, you consent to CBRE sending you information of interest about the products and services of CBRE REAL ESTATE, S.A. and CBRE VALUATION ADVISORY, S.A. You can exercise your rights of access, cancellation, opposition, rectification, deletion, restriction of processing, data portability, and not to be subject to automated individual decisions, including profiling, via the email address spain.gdpr@cbre.com, in person at the offices of CBRE REAL ESTATE, S.A, or by written communication, accompanied by a copy of the corresponding national identity document, addressed to CBRE REAL ESTATE, S.A, Paseo de la Castellana 202, 8th floor, 28046 Madrid. For more information, feel free to consult our privacy policy: /en/privacy-policy/

Thank you for contacting CBRE
We will respond to you as soon as possible.
Go to the homepage